1Concier Cares and Celebrates Housekeeping Appreciation Week!
Housekeeping Appreciation Week - Celebrating the Heart of Hospitality!
In celebration of Housekeeping Appreciation Week, we want to honor and thank our Housekeeping Departments for their exceptional dedication. They truly are the Heart of Hospitality! Their unwavering commitment to detail and excellence ensures guest comfort and care throughout the year.
We invite you to watch a tribute video from our 1Concier team and check out our Customers’ Photo Submissions showcasing their teams below, which will be featured on our social media platforms to celebrate this special week. 1Concier sincerely appreciates your outstanding contributions and dedication.
1Concier Customers Honoring Team Members
From Renford Parkes at the Candler Hotel
“Donna Bailey demonstrates an unwavering commitment to excellence for the teams she supports. She is an invaluable asset to the team!”
From Nate Attard at the Westin Hilton Head Island Resort and Spa
“Marsha epitomizes service. She works diligently with a smile. Along with the housekeeping team, she remains resilient in challenging times with a smile on their faces.”
From Mt. Olympus Resorts
“We would like to express our gratitude to Bulin, Marlene Eggert, Lori Neiman, Ella Altreuther, Mike Rasmussen, and Tahj Brady for their valuable contribution in keeping the housekeeping department running smoothly. Without these individuals, our team would not be where it is today. All of our staff members strive to provide the best possible service to our guests, and we are committed to continuous improvement in every aspect. It is the collective effort of everyone that drives this company forward. We aspire for excellence and work towards it every day.”
From Jim Rebilas at the Carolina Inn
“The entire housekeeping team at The Carolina Inn at the University of North Carolina at Chapel Hill creates a welcoming and immaculate environment that embodies warmth and hospitality. They make every guest feel at home, living up to the inn’s reputation as ‘The University’s Living Room.’ Their diversity is one of their greatest strengths, bringing together individuals from various backgrounds, cultures, and experiences.”
From Galilea Salamanaca at the DoubleTree Times Square South
“The entire housekeeping team at DoubleTree 8th does things differently. They solve problems on their own because making the guests happy makes them happy. They are hardworking and dedicated, always willing to help in any situation, even when systems go down and unexpected things happen.”
From Justice Alvarez at The Marker San Francisco
“The Housekeeping Team at The Marker San Francisco Union Square is exceptional, and their remarkable dedication to enhancing every guest’s experience deserves recognition. This enthusiastic group of professionals consistently demonstrates their commitment to excellence. Each day begins with a unique and energizing routine. The team starts with stretches designed to keep them limber and to reduce workplace injuries, fostering a safe and healthy work environment. But the real magic happens next—our team dances! Led by our HR Leader, Justice, our Managing Director, Brian, or our outstanding Housekeeping Leaders, Jose, and Yesenia, the team comes together for an uplifting dance session. This daily ritual boosts morale and equips the team with the enthusiasm and resilience to tackle any challenges. Their spirited approach to starting the day ensures that they face and overcome obstacles with a positive attitude, translating into exceptional service and a consistently positive guest experience. The Housekeeping Team’s dedication, innovation, and positive energy make them truly deserving of this award. Their unique blend of professionalism and passion sets a high standard and exemplifies the spirit of excellence. Their enthusiasm is such that they are such a happy group of people; they are always smiling and ready to help each other and the guests.”
From Claire Caviglia at the French Quarter Inn & The Spectator Hotel
“Debra Fraizer-Taylor, Barbara Moultrie, Tanisha Green, Connie Mack, Stephanie Rivers, Christina Viveiros, Kyara Pinckney, Renee Hopkins, Lexi Billings, Griselda Jacquinde de la Botella, Susan Petrosyan, Tanya Trapp, Karen Green, Gayane Khachaturyan, Travis Smalls, Nadja Strekalovskaia, Joanne Holmes, Linda Smith, Josh Carriger, Shanae Green, Dejah Wiggins, Shunthaw Wilson, Carimsa Young, and Jessie Nickelson. One of the most valuable qualities of this special team is their ability to work hard and play hard. They deliver top-tier, luxury service with gracious hospitality and a Southern personality. They know how to do their jobs well and have a little fun. Their genuine experience translates into a better experience for our guests. We most value their authentic connections to each other, the hotels, and our guests. They pitch in and help out each other, which helps our business and, in turn, helps our guests. Many of our team members have been here for many years, and our repeat guests remember them fondly, time after time. It has been a joy to assist this team.”
From Rochelle Bumagat at The Ritz-Carlton Maui, Kapalua
“Tagayuna, Vilma Arconado, Mark Ruiz, Desireeh Mercado, and Luisito Laurente have been recently nominated for the 5-star Employee of the Quarter award. They consistently embody our service values through their hard work and dedication to ensuring that our guests have an amazing time.”
From Ana Amaya at The Vail, Co Ritz-Carlton Club and Residences
“This team of hard workers: Cuca Yeni, Juan Flavia, Maritza Luis, Cristian Alejandro, Estella Barbara, Heidy Ximena, Nicolas Hubert, Darwin Andres, Donal Samuel, Christopher Miguel, Roxana Marcela, Yulieth Fabiola, Patricia Liliana, Maria Ch, Barbara Paola, Victor Tatiana, Mariela Betsibet, Rosy Victoria, Nasly Alex, Abigail Camila, Norma Brendy wow our guests and are essential to our operations!”
From Rosa Bonilla at Kensington Park Hotel
“My team is the magic behind the scenes, turning messy rooms into sparkling ones. Their hardworking spirit and sense of ownership help make our guests happy, and this is reflected in the positive surveys we receive – more positive than negative!”
From Nicole Salerno at Hotel Arista
“Emily Swartz and the housekeeping team are dedicated to delivering the highest level of luxury while providing exceptional service. They seek to create a unique experience for each guest, offering special touches such as rose petals for special occasions and personalized services to make every guest feel at home. Our team is committed to cleanliness and ensuring the safety of all our guests.”
From LakePoint El Dorado
“Our department head, Bea Moore, has been with our facility for nearly 41 years, and she has assembled a very capable and hard-working team to take care of our facility and residents. Special shout out to: Lorenz Herbst and Timothy Stenzel as well. Our maintenance team goes above and beyond to stay on top of things around here, often helping our residents with special requests and projects. Our housekeepers work very hard every day to ensure that our facility is clean and that our residents, staff, and guests feel comfortable and at home in our building. Their attention to detail and the care that all of our team members put into everything they do is truly commendable.”
From Aaron Lotto at Argonaut Hotel
“Beson Chan has help make the housekeeping department a special place to work. His dedication to the Team environment that we exude is like no other. Dedication!”
From Alex Bonilla at JW Marriott Marco Island
“Abello JImenez, Yadeimy Agelus, Cosnet Aguilar, Jaseily Alzime, Fidele Andre, Reline M Auguste, Marie M Briville, Lisette Calvaire, Sintonel Carter, Kiyola k Casimir, Denise Cassamajor, Modeline M Casseus, Rony Charles, Jean F Charles, Josette Chaumette, Michel A Chery Saintil, Marie A Clovis, Aldophe Coachy, Jocelet Cohens, Shirley A Colos, Claire M Dathelus, Marie T Descollines, Anotte Duvert, Rosedette Eltinor, Jean J Estilien, Ferligrace Etienne, Cherline Etienne, Ismanie M Exantus, Daphnard Exceus Caneus, Kesline Fabe, Benira Figueredo Serrano, Ulises E Francois, Marlene Gabeau, Marie L Gonzalez, Yurelis Gordo Garcia, Yanelis Guillaume, Missol Herard, Sylvanie Hibbert, Naomi Israel, Lins Came Cise L Jean Pierre Garcon, Myrlande Jean-Gilles, Jules Jean, Benita D Kanevska, Iryna Lalanne, Darielle Leger, Marie I Liberal, Euphosia F Lopez Marrero, Karina Lordeus, Raphael Louis Corvil, Urmine Louis Jean, Dieufene Louis, Arlouse Louis, Jesula Louis, Yanick Maldonado Vallin, Barbara Y Merius, Norius Monpremier, Joaceme Noel, Pauleon Olibruce, Djuna Orelien Raphael, Misleine Ozius, Anaise Pablo-Carillo, Romelia Perceval, Fritznel Perceval, Loundie Petit, Jeanette Pierre, Carline Pierre, Gregorie Pierre, Rosita H Predelus, Fritzmond Prime, Carmeta Raphael, Mikelange Raymond, Estill M Registre Paul, Claudine Reloba Chavez, Mavys M Riza, Thomai Rodriguez Faria, Gregory J Saintelus, Marie R Sanan, Yurianky Sejour Belvilus, Berline Silencieux, Chenet Soto Llorca, Yenisey Surin, Marie Josette Thervil, Koeurlose Thervil, Therese Thomas, Andrea Thomas, Noremie Toledo Martin, Arianna Torres, Mileydi Velasquez Mazariegos, Carmelina Vincent, St J Yeseren, Filiz
At JW Marco Island, the housekeeping department consists of over 100 employees who work hard every single day to ensure our guests are taken care of during their stay with us. Our ladies and gentlemen, on a daily basis, focus on the details of their craftmanship by personalizing our guest experience. We currently have employees who have over 35 years of service just at this property and are proud to represent our brand values and commitments. What we value the most if the loyalty our team has since we have employees who have worked at the same property for over 35 years and counting. The values and culture of taking care of our employees and they will take care of our guests has been the key to the success of our company year after year.”
From Claire Bixler at Omni Louisville Hotel
“Sanchez Ferran, Asmeret Salih, Janeet Rodriguez, Arlety Martinez, and Yaleima Hernandez go above and beyond every day. They ensure their rooms are perfect, finish tasks in a timely manner, and always assist others when they can. Their incredible dedication and positive attitude are truly commendable.”
From Lindsay Bailey at Peninsula Chicago
“Ai Yuan Zhong is a true workhorse. She’ll work 6 days a week AM and turndown if I let her. She’s been working at Peninsula Chicago for 23 years and constantly receives guest name mentions. One time, she met a guest who wanted really good Chinese food in Chicago. Ai Yuan went home, cooked for this guest, and brought food for him the next day. She is always requested by our celebrity guests for her friendly smile and remembering details about them. She remembered a guest’s child name who last visited in 2011. All of their actions are based on love and sincerity. Always wearing a smile and in the most cheerful attitude.”
From Goranka Arsic at Fisher Island Club
“Camelle Joseph, Mirlaine Francine, Noel: 27 years of dedication, creating memories with three different generations. Loyalty, consistency, professionalism!”
From Ricardo Quintanilla at Alisal Guest Ranch
“The entire Housekeeping team and their dedication”
From Jialin Chen at Omni San Francisco
“Alas, Albelcy Bustamante, Hugo Cai, Xiao Yan Chen, Tina Chen, Wendy Chen, Yan Ling Cisneros, Antonio Dayrit, Lolita Fang, Christine Feng, Lily Flores, Rosa Garcia, Maria Guan, Jackie He, Mei Yu Huang, Dun Ming Huang, Pei Huang, Xiao Dong Julian, Raul Kong, Shirley Kuang, Ai Qun Kuang, Alice Kuang, Michelle Kwan, Irene Li, Nai Bang Li, Yu Jiao Liu, Miao Juan Luo, Yvonne Ly, Tran Miranda, Carmen Niu, Pauline Pan, Susan Perez, Martin Ryan-Quoc Luu So-Lau, Sau Yuk Song, Yi Min Sung, Wanda Tansy Liao Warren Huang Wong, Jin Gee Wong, Lisa Wong, Vincent Yu, Mei Fang Yung , Mo Wah Zhang, Qiao Xian Zhang, Yu Fei Zhong, Feiyan Zhong, Yong Le. Our team goes above and beyond to provide memorable experiences for our guests. They clean the hotel thoroughly and create personal connections with our guests by leaving little notes and greetings in the rooms and public areas. They always strive to do their best and actively incorporate our company’s principles to support our guests, associates, and owners.”
From Joseph Taumua Kona Kai San Diego
“There’s something so special about the entire Kona Kai San Diego Housekeeping Team that embodies our core values’ heart. It’s more than just pride in their work—they pour love into everything they do. Their passion is palpable, and it’s inspiring to see it flourish, especially in a Union property where every step we take is part of a bigger journey. Navigating this path together feels like an adventure that’s absolutely worth it. Core Value 1: Being rooted in Family sets the tone for how we uplift one another. We never forget that we’re professionals creating a “Home Away from Home.” Core Value 3: Come As You Are is vital to our team, as it empowers us to be authentic while always respecting the balance within the organization. Core Value 6, Make Things Better, drives us to improve constantly—not just for our guests, but for each other, like family. This isn’t just work; it’s a bond, a shared purpose, and I couldn’t be prouder of how deeply this team embodies what we stand for—their willingness to do and be better.”
From Steve Worley at Omni Grove Park Inn
Our photo represents a varied and wide range of great individuals. Our housekeeping department strongly considers us to be Number One!! We have folks from El Salvador, Honduras, Panamá, México, Ukraine, Puerto Rico, Haiti, and across the United States working in our department. They are all strong and determined and love offering our guests the best memories possible. From our House Attendants to our PM Lobby Attendants, we have associates working at The Grove Park Inn for over 35 years. One of our House Attendants told me the other day that he started here when he was 29 years old. He has enjoyed all the benefits of working in the hospitality industry because of working at Grove Park. Following the All-In motto and Growing our Garden from within, our department has a management team that has grown from our GRAs, CARE and Turndown. I started working at Grove Park in 2002 as a Deep Clean Attendant. Our Director of Rooms started as an agent for our front desk. We all share the strength of the Power of Engagement and our Core Values. The Culture set by Omni is very easy for our department to apply since each one of our folks feels it comes to them naturally.”
From Michael Soriano at The Huntington Langham, Pasadena
“Blanca Nieblas is the consummate Housekeeper! Efren Garcia is our VIP in Special Projects or anything that needs to be done! If Blanca is your turndown attendant, she will always bring a smile to your face and ensure you are well taken care of, as well as any needs you may have. Efren prepares our VIPs through all special projects to make the room smell fresh and shine!”
From Ben Daly at Kimpton Canary Santa Barbara
“Ana Banales does an amazing job at talking with guests and making sure if they need assistance or have a question, she is quick to help and always does it with a smile. Our entire housekeeping team has a willingness to help each other and to make sure that guests have the best stay possible.”
From Amanda Macias at Inn at Harbor Shores
“Kelsey, Sherry, Shelly, Margaret, Tisha, Heidi, Tywanna, Gabby, Jen and Monica! Our team at The Inn at Harbor Shores exemplifies the essence of teamwork through hard work and dedication. This past summer, we had the pleasure of hosting six GreenHeart Foreign Exchange Students, who joined our staff. This diverse cultural exchange enriched our guest experience and allowed us all to learn from each other. Our supervisors and inspectors paved the way for success by guiding employees through busy periods and offering support, including discussing their day. I truly appreciate their unwavering effort and know that our ability to deliver the highest quality service is directly tied to their commitment and hard work. Thank you all for your hard work and dedication to the Inn at Harbor Shores. We deeply appreciate their hard work and dedication. Their
commitment ensures that our guests have an exceptional experience. They uphold and use our core values as guidelines to ensure full guest satisfaction.”
From Rick Romero at Le Meriden Arcadia
“Le Meridien Housekeeping Team – They work together as a Team. They have a positive attitude and never say no!”
From Arturo Vazquez at Margaritaville Resort Lake Conroe
“Our Housekeeping Team has a great attitude, and their excellent customer service is essential to keeping our guests happy and having them return. Their dedication is unmatched!”
From Karim Ouwaidat at InterContinental Los Angeles Downtown
“Our room attendants and housekeepers: These hardworking room attendants come every morning and spend their day detailing our rooms and public areas to ensure a sparkling first impression of our hotel and rooms and to provide a comfortable experience while staying with us! Their attention to detail and hard work creates a homey atmosphere for everyone staying with us.”
From Jose Huizar at Shay Hotel
“We have a great team, including Angelica Zarsoza , María, Ninive Chiu, Katerin Solares, Cecilia Chavez, and Rosalind Baxter. They bring a positive attitude to work and create memorable experiences for our guests. I value that they believe in Hyatt’s core values! At Hyatt, we care for our guests, and having a sense of urgency makes a big difference!”
From the Hilton Beverly Hills
A big shout-out to Pushpa Siddalingaiah and the fantastic team at Hilton Beverly Hills for celebrating Housekeeping Appreciation Week! Your dedication to maintaining excellence in hospitality is truly inspiring. Thank you for being the heart of hospitality!
From Christian Sala at the Waldorf Astoria Monarch Beach
“Our laundry team is like our second family, and the laundry room is our second home. Together, we create an environment of trust and mutual care. Through this unity, we support the hotel’s operations on both our slowest and busiest days. Dedication to excellence!”
From Luis Duenas at Hyatt Regency Huntington Beach
“Julia Thackston & Niza Gutierrez Arellano, who are the assistant executive Housekeeping Managers, have created a great experience for our Housekeeping team at the Hyatt Regency Huntington Beach. This positive environment is reflected in the care the team provides to the guests. We recently celebrated Housekeeping Week with a Carnival Theme, and all the management dressed up in inflatable costumes to make the team laugh and enjoy the celebration. Our Housekeepers are happy to work here every day, and our guests’ compliments reflect their joy. Creating a special experience for our team involved more than just spending money. Our team personalized gifts and took the time to make Housekeeping Week a memorable event.”
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