Experience True Hotel Elegance at The Lexington Hotel, Autograph Collection
Nestled in the heart of Midtown East Manhattan, The Lexington Hotel, Autograph Collection exudes boutique sophistication with a touch of Jazz Age charm. When guests arrive, they’re welcomed into a timeless setting that captures the elegance and energy of New York City’s rich history.
Perfectly situated near Grand Central Terminal, Rockefeller Center, and the United Nations Headquarters, The Lexington Hotel offers both convenience and style for travelers seeking an authentic Manhattan experience. Guests can unwind with handcrafted cocktails at The Stayton Room, the hotel’s chic new bar concept, or immerse themselves in the city’s vibrant culture steps away from the hotel.
As part of MCR Hotels, The Lexington Hotel strives for excellence in hospitality, and 1Concier is proud to support all MCR properties in delivering world-class guest experiences.
This case study highlights how The Lexington Hotel partnered with 1Concier to enhance its operations and deliver exceptional guest experiences, ensuring every detail reflects the hotel’s commitment to elegance and sophistication.
Seamless Linen Solutions for Unmatched Comfort
“1Concier’s linens consistently meet our high standards of quality and comfort,” shares Leslie Wynter, Assistant Director of Housekeeping.
The Lexington uses 1Concier’s sheets, towels, and custom bathrobes to create a luxurious guest experience. The seamless delivery process ensures that operations run smoothly, allowing the hotel team to focus on creating memorable stays for their guests.
A Standout Solution for a Unique Challenge
When The Lexington upgraded to deeper-pocket mattresses, finding fitted sheets that fit properly without shrinking became challenging. “Other vendors’ sheets didn’t hold up, but 1Concier’s products met the challenge perfectly.”
1Concier went a step further by expediting the rollout of a new product line of king and queen sheets, tailored to the hotel’s needs, while maintaining price consistency. “That’s where 1Concier truly shined—proactively supporting our needs and offering tailored solutions that make a difference.”
Streamlined Purchasing with 1Concier
For The Lexington, working with 1Concier means more than just top-tier linens. “The 1Concier team has streamlined purchasing for our hotel, providing one-stop shopping for our hospitality needs,” explains Wynter.
This comprehensive approach saves time and ensures the hotel always has the products it needs to maintain its high standards of service.
A Partnership Built on Excellence
From custom solutions to reliable delivery and outstanding customer service, 1Concier supports The Lexington Hotel’s mission to offer elegance and sophistication at every touchpoint. “1Concier’s commitment to quality and responsiveness ensures our operations remain seamless, helping us deliver the elevated experience our guests expect,” Wynter concludes.
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Choose from 14 Luxury Hotel Towel and Pool Towel Collections. We offer 100% Cotton, Cotton-Polyester blend, Pima, and Bamboo. From quick-drying absorbent towels to intricate borders and weaves, we have the right towel collection for you!
We offer a wide selection of luxury hotel sheets, bedding, blankets, and pillows in various qualities to suit your specific needs. Whether you’re looking for premium cotton sheets, soft and durable blankets, or plush pillows, we have options that ensure both comfort and elegance for your guests.
Our premium bathrobes can be found and many luxury hotels and spas, adding a touch of elegance and comfort to your guest experience. We also offer a range of guest room amenities.
Riegel Linen by 1Concier has been offering premium table linens to luxury hotels and restaurants since 1838. Our high-quality collection adds sophistication and elegance to any dining setting.
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