Home / Customer Success Stories / The Seagate Hotel & Spa
The Seagate Hotel & Spa, located in the heart of Delray Beach, offers its guests an exclusive resort experience with private beach access, a newly redesigned championship golf course, and top-tier amenities, including two swimming pools, a full-service spa, and membership privileges at their private oceanfront club. The Seagate Hotel has become synonymous with luxury, offering unique experiences such as ocean-view dining and valet parking, making it a premier destination in Palm Beach County.
However, to maintain such high standards and continue delivering a five-star guest experience, Seagate relies on premium, high-quality linens and bedding products to ensure guests experience unparalleled comfort during their stay. That’s where 1Concier has stepped in, providing a level of quality and service that sets the resort apart.
The Seagate's Journey with 1Concier
From the beginning, The Seagate Hotel saw a difference with 1Concier. Unlike other wholesale providers, 1Concier’s ability to consistently deliver high-quality linens at competitive prices made them the preferred supplier. The Seagate also appreciated the flexibility offered through stock labeling, allowing the hotel to customize its linen program without compromising on quality.
“We’ve always used 1Concier because of the consistency of product quality,” said Patrick Dunkley, Area Director of Purchasing at The Seagate. “The combination of competitive pricing, customizable options, and outstanding sales service makes 1Concier stand out.”
An “Aha” Moment: Guest Reviews
For The Seagate, the true measure of success came from guest feedback. Positive reviews consistently highlighted the exceptional comfort of the bed linens, as well as the quality of the sheets and towels. This guest satisfaction confirmed that the decision to partner with 1Concier was the right one. “Our guests regularly comment on how comfortable the bedding is and how high-quality the towels feel, which really enhances their overall experience.”
Elevating The Seagate Experience
1Concier’s superior products and reliable service have helped The Seagate’s status as a premier luxury destination. With features like custom embroidery and tailored stock programs, the hotel can maintain a distinctive touch that aligns with its high-end brand, all while ensuring operational efficiency.
The Seagate Hotel’s partnership with 1Concier demonstrates how the right linen program can significantly enhance the guest experience, leading to satisfied guests and memorable stays.
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Featured Products
Choose from 14 Luxury Hotel Towel and Pool Towel Collections. We offer 100% Cotton, Cotton-Polyester blend, Pima, and Bamboo. From quick-drying absorbent towels to intricate borders and weaves, we have the right towel collection for you!
We offer a wide selection of luxury hotel sheets, bedding, blankets, and pillows in various qualities to suit your specific needs. Whether you’re looking for premium cotton sheets, soft and durable blankets, or plush pillows, we have options that ensure both comfort and elegance for your guests.
Our premium bathrobes can be found and many luxury hotels and spas, adding a touch of elegance and comfort to your guest experience. We also offer a range of guest room amenities.